Why Choose Kugo?
Fast
Top up in 60 seconds.
Safe
No cash, pay online.
Easy
No new app, just message on WhatsApp.
- Limited top-up points
- No digital solution
- Long queues
- Top up on WhatsApp
- Skip the queue
- Fast. Safe. Easy.
It's easy.
Get moving in four simple steps.
Enter Card Number
Send your transport card number via WhatsApp .
Choose Product
Select the pass or top-up amount you need.
Pay Safely
No cash. Pay online with Card or Capitec Pay.
Tap and Ride
Your card is topped up and ready to use!
Tap your existing card. No changes!
Frequently Asked Questions
Everything you need to know about Kugo.
How does it work?
Send "Hi" to us on WhatsApp , enter your bus card number, choose your pass, pay online, and tap your card on the bus.
Is it safe?
Yes. We use bank-level security. Your card details are never stored on WhatsApp.
Do I need a new card?
No. Use your existing bus card. Nothing changes on the bus.
How long does a top-up take?
Most top-ups are done in under 60 seconds.
What if I have a problem?
Email us at hello@kugotech.co.za or message us on WhatsApp at 067 078 7787.
What payment methods are accepted?
Visa, Mastercard, and Capitec Pay. All payments are processed securely.
Can I top up someone else's card?
Yes. Just enter their card number when we ask.
My top-up didn't go through. What do I do?
Message us on WhatsApp at 067 078 7787 with your transaction details.
I entered the wrong card number. Can I cancel?
If you haven't paid yet, just restart. If you've paid, contact us at 067 078 7787.
Where is my receipt?
Receipts are sent automatically on WhatsApp .
We're here to help
Questions, ideas, or feedback — we'd love to hear from you.